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Returning Home After A Flood

flood the home insurance people

Flood Watch and High Stream-Flow advisories were issued by Environment Canada this past weekend, and we are now seeing the devastation of these heavy floods across British Columbia. We have compiled a list of essential safety tips for returning home after a flood, and we urge you to use extreme caution when re-entering your home.

Stay Up to Date

We recommend all residents of B.C. keep an eye on emergency alerts. Look for key terms such as Flood Warning, Flood Alert, High Stream Flow Advisory, and Evacuations. Do not return home until authorities deem it safe to do so.

Electrical and Gas

Never touch electrical equipment if you are wet or standing in water. If your main power switch was not shut off before leaving, do not turn anything back on until a licensed contractor has inspected it.

If you smell gas, turn off the main gas valve and open windows (if safe). Leave your home immediately and notify your gas company or local Fire Department.
Appliances that have gotten wet may catch fire when turned on. Always have a licensed electrician inspect any devices.

Flood Waters

Do not re-enter your home if high flood waters remain in or around your building. Additionally, if you see any cracking or buckling on the walls, do not enter.

When your home is cleared and safe from electrical hazards, you can start slowly draining water (1/3 per day). This will help maintain the structure of your home. Avoid heating your home above the temperature outside until your home is dry.

Flood waters are often heavily contaminated with sewage. Do not drink water until it is announced as safe in your area.


Store all valuable wet documents in a freezer until you need them. Consult with a lawyer about what should be retained and what documents need the information copied down. Take photos of the damage and contact your insurance company immediately.

Mental Health

Natural disasters can leave us in severe emotional distress. The Government of B.C. has resources available.

Our thoughts go out to all residents of British Columbia who have been affected by the recent flooding. For more resources and information or to seek assistance, please visit Red Cross.

If you live in Alberta or British Columbia and are looking for Home Insurance, we are here to answer any questions you may have about our range of home insurance products and services. Contact us at 1.844.544.4663.

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