How to File an Insurance Claim
24/7 Claims Service
Home Insurance claims are submitted directly to your insurance company and reviewed by an insurance claims adjuster. If you know the name of your insurer, you may file your claim now by calling the corresponding number below and talking to their claims department. If you need to know the name of your insurer, don’t hesitate to contact us during our regular office hours at 1.844.544.4663.
If you need to file a claim after hours and need to know the name of your insurer, please call Coast Claims at 250-386-3111 or their toll-free line at 1-866-691-3111.
- Aviva
British Columbia & Alberta: 1-866-692-8482 24 hours a day, 7 days a week - Family Insurance
British Columbia: 1-800-661-4404 24 hours a day, 7 days a week - Agile Underwriting Solutions
British Columbia & Alberta: 1-844-762-2341 24 hours a day, 7 days a week - Economical
British Columbia & Alberta: 1-800-607-2424 24 hours a day, 7 days a week - Intact
British Columbia & Alberta: 1-866-464-2424 24 hours a day, 7 days a week - Travelers
British Columbia & Alberta: 1-800-661-5522 24 hours a day, 7 days a week - Wawanesa
British Columbia & Alberta: 1-800-661-5522 24 hours a day, 7 days a week
Need to know the name of your insurer?
Just call us at 1.844.544.4663 Monday to Saturday, 9 am-5 pm (PST)
After hours contact Coast to Coast Claims at 1.855.535.0554
Things To Know Before You File A Claim
To help make the home insurance claims process as stress-free as possible, we gathered 7 things you need to know when submitting a property claim.
To help make the home insurance claims process as stress-free as possible, we gathered seven things you need to know when submitting a property claim.
- Call your insurance broker as soon as possible.
- Provide as much information as possible about the events and damage.
- If your home is unfit to live in, ask your insurer about the expenses you may be entitled to and for how long.
- A claims specialist or adjuster will contact you after you submit your claim.
- After the incident, you must complete a proof of loss form.
- If you make a claim, the coverage will be determined by the type of damage and cause of loss.
- Discuss the plans for repairs with your claims adjuster. We recommend asking if you can hire a contractor or supplier.
We are here to help!
If you have questions regarding property claims submission, please email us at [email protected]. One of our expert brokers will be in touch to answer your questions. We are here to help!
